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New York Metropolitan Transportation Authority

Zytronic touch sensors bring interactivity to the New York Metropolitan Transportation Authority’s network of wayfinding digital information kiosks in subway stations throughout Manhattan.


The Metropolitan Transportation Authority (MTA) installed an extensive network of interactive wayfinding digital information kiosks in subway stations throughout Manhattan.

touchscreen technology in New York metropolitan transportation authority

Key Information

New York City’s MTA comprises the largest and most heavily used public transit system in the Americas. To withstand the rigors of nonstop use, Zytronic’s rugged touch screens are now an integral component of the complex network of interactive wayfinding digital information kiosks used throughout the subway system. The kiosks offer touch-screen interactivity that enables users to view train arrival times, real-time service alerts (both planned and unplanned), interactive wayfinding for all subway lines, and even neighborhood maps to help orient passengers once they’re above-ground.

As the kiosks were gradually deployed, station by station, Zytronic were able to manufacture small batches of the ZyBrid® touch sensors, giving the MTA the flexibility to execute a phased roll-out to minimize traveler disruption and keep the project on budget. In the field, Zytronic’s projective capacitive touchscreen displays far-exceed the MTA’s durability guidelines, yet continue to deliver an interactive user experience nearly identical to that of a smartphone.

The custom designed 47-inch touch sensors feature a printed black border and 6mm thermally toughened, anti-glare glass. Thanks to Zytronic’s proprietary touch controller electronics, the sensors register the lightest touches with ease, yet are designed to withstand regular power-washing and even occasional vandalism. Furthermore, the touch sensors operate perfectly in high and low temperatures, stifling humidity and even with track dust & other debris stuck to the screens.

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