ATM Touchscreens

The way people interact with banks and other financial institutions has changed dramatically. Convenience and cost have driven the rapid adoption of mobile and self-service technology, yet cash is still often required.

Long-term reliability and security are critical requirements for components used in ATMs, other self-service banking kiosks and bill payment terminals. Unfortunately, these areas can sometimes be overlooked when comparing the face value cost with the true value delivered over the product lifetime.

Financial technology (or Fintech) hardware can often be installed for over a decade before an upgrade; ATM manufacturers are required to assemble units that perform flawlessly, 24/7 all year round, often outdoors.

Capable of all-weather operation, our durable, vandal-resistant PCAP touchscreens are a proven and trusted solution in the banking sector, with almost half a million touchscreens having already been deployed by the world’s leading Fintech hardware manufacturers since 2001. Ideally suited for constant harsh usage as ATM touchscreens, PCAP our technology is the perfect solution for demanding self-service applications.

A person taking money out of a touchscreen ATM
A person taking money out of an ATM
A person using a touchscreen ATM

Zytronic’s capabilities

Via professional lamination and glass processing, we can design and supply the ideal ATM touchscreen PCAP solution to meet your business’s unique requirements. Our ATM touchscreens:

  • retain longevity and reliability, even in remote or unmanned locations
  • remain fully functional even when installed outdoors under harsh weather conditions
  • are vandal-resistant, thanks to glass strength enhancements and custom glass thicknesses
  • are sealed against dust and moisture ingress
  • feature specific business colours, logos and branding
  • feature special firmware enhancements, including palm rejection technology to prevent accidental or imprecise actions
  • utilise force-sensing technology, allowing the user to confirm a withdrawal or transaction with a stronger force, preventing accidental action
  • utilise optical enhancements, including anti-reflection technology – perfect for outdoor ATMs installed in direct sunlight
  • feature privacy screens, ensuring details are only visible to the user, protecting sensitive, financial information from prying eyes.

Benefits of ATM touchscreens

Self-service banking hardware requires incredibly high standards in terms of reliability. User expectations regarding touchscreen performance have moved on significantly in recent years.

Most people own some form of personal touchscreen-enabled device and now demand similar levels of functionality and responsiveness from ATM touchscreens that must also operate in the harshest conditions year-round. Choosing to use unsuitable, unreliable and unresponsive touchscreens in an expensive multi-function ATM can severely damage a financial institution’s brand and reputation in the mind of a customer.

Aside from satisfying the demands of users, ATM touchscreens may also need to fulfil a variety of other requirements. In addition to baseline criteria, such as vandal resistance, reliability and all-weather performance, newer factors – like touchscreen hygiene and secure PIN entry via a touchscreen – have also become important.

Our ATM touchscreens deliver a wide range of benefits when it comes to the banking sector:

  • PCAP touch sensors enable system designers to create self-service terminals that can be used in any environment, capable of functioning faultlessly outdoors in all weather conditions.
  • Our PCAP technology is capable of detecting touches from gloved hands and conductive styli.
  • Additional options and customisation opportunities are available, such as integrated privacy, IR- and UV-blocking filters, as well as impact-resistant toughened glass of almost any thickness, capable of withstanding almost any malicious attack.
  • Our proprietary touch controller ’chipset’ electronics can be supplied if preferred. We can also customise the touch-detection firmware to your specific requirements, enabling ATM and banking kiosk designers to create reliable, Payment-Card-Industry (PCI) -compliant systems. These systems can also incorporate such secure innovations as encrypted PIN entry.
  • Antimicrobial glasses and coatings can be specified to inhibit the growth and spread of bacteria and other pathogens between users.
  • Our touch sensors are renowned for their performance even when users are wearing thick gloves.
  • Our ATM touchscreens can also be supplied in edge-to-edge, fully flat designs, eliminating the need for dirt entrapping bezels and frames, which makes them easy to maintain and disinfect.

custom touch solutions

  • Star

    Award-winning technology

  • Touch

    Reliable and responsive

  • Highly-skilled team

    Highly-skilled team

  • Patents

    15 international patents

GLOBAL CLIENTS

  • Subway
  • Microsoft
  • Singha Estate
  • New York City Subway
  • Santander
  • Bandai-Namco
  • Bosch
  • UBIDUS
  • OLEA Kiosks Inc.