Nilfisk Car Wash Business Unit

Self-service car washes represent a very demanding environment, as they are outdoor, in operation 24×7, used year round in all weather conditions and are almost constantly wet. Sometimes, for example, the user may direct the wash hose at the control unit. The challenge for Nilfisk was identifying a touch technology that was completely sealable, worked reliably when wet and delivers a great user experience in all conditions. It found that many touchscreens performed erratically or failed altogether when water were present on the screen, causing great frustration to customers, particularly if the problems led to car wash selection errors.

In addition to providing intuitive and easy to follow operating instructions, the ZyBrid® touch screens offer a flexible interactive digital signage platform. Nilfisk provide a web interface, enabling images and videos to be uploaded and changed from a remote, networked location. In addition to their own special offers, operators typically use the screens to promote car accessories and other products available within the forecourt store, and even allows customers to make purchases direct from the terminal.